An Investigation of the Effectiveness of Employee Training on the Human Resource Empowerment in Keshavarzi Bank at West Region in Tehran City

Document Type : Scientific - Research

Authors

1 Faculty member of Shahid Beheshti University

2 Master of Adult Education, Shahid Beheshti University

Abstract

The aim of this study is Identification of the effectiveness of employee training on the staff empowerment in Keshavarzi Bank. This study is done by survey –Descriptive method. The research population is, all employees who participatied in the Training courses in Keshavarzi Bank at west region of Tehran and Their managers by Using Cluster random sampling method 124 employees were selected. Statistical methods such as T Single sample, Multivariate analysis of variance and pearson correlation coefficient are used. The results show that from managers and staff point of view, training Has been effective on the Components of goals clearance “3/798”, Fair treatment “5/193” , promote teamwork“2/803 ”,Creating of Constructive communication “8/80 ” and promotion of spirit“4/225”.but has not  any effect in connection with the Components of spirit of  Participation “0/060” and Creating Healthy working environment “0/850”.The result also show that there is a significant relationship between the total number of training courses the and employee empowerment “0/585 ”.

Keywords


Baird, K. & Wang, H. (2010). Employee Empowerment: Extent of adoption and influential factors. Personnel Review, 39(5), pp. 577-599.
Berge, Z. L. (2008). Why it is so hard to evaluate training in the workplace. Industrial and Commercial Training, 40(7), pp. 390-395.
Brinkerhoff, R. O. (2006). Increasing impact of training investment: An evaluation strategy for building organizational learning capability. Industrial and Commercial Training, 38(6), pp. 302-307.
 Choo, S. & Bowley, C. (2007). Using training and development to affect job satisfaction within franchising. Journal of  Small Business and Enterprise Development, 14(2), pp. 211-218.
Hedda, B. (2008). Articulating the value of training: Linking training programs to organizational goal. Development and Learning in Organization, 22(2), pp. 20-23.   
Klidas, A.; Berg, P.; & Wilderom, C. (2007). Managing employee empowerment in luxury hotels in Europe. International Journal of Service  Industry Management, 18(1), pp. 70-88.
Kinjerski, V. & Skrypnek, B. (2006). Creating organizational conditions that foster employee spirit at work. Leadership and Organization Development, 27(4), pp. 280-295.
Melhem, Y. (2004). The antecedents of customer-contact employees empowerment. Employee Relations, 26(1), pp. 72-93.
Meer, P.V.D. & Veen Kees, V. (2009). User dynamics in a Dutch cafeteria system, consistent choices, inconsistent participation. 38(2), pp. 159-174.
Moye,  M. J. & Henkin,  A. B. ( 2006). Exploring  association between  employee empowerment  and interpersonal trust  in  manager. Journal of  Management  Development, 25(2), pp. 101-117.
Ongori, H. & Shunda, J.P.W. (2008). Managing  behind  the  scenes: Employee  empowerment. The International  Journal  of   Applied  Economics  and  Finance, 2(2), pp. 84-94.
Pollitt, D. (2006). Continuous improvement safeguards Factory's future at   Innovia films. 14(2), pp. 15-18.
Raymond, A. N. (2008). Employee Training and Development. Irwin: McGraw-Hill.
Rehman, S.U. (2006). Employee empowerment through Training: A literature review. Gomal University Journal Research, 22, pp. 33-48.
Rinehart, P. M. & Short, J. S. (1999). School participant  empowerment scale: Assessment of level of empowerment within the school environment. Educational an Psychological Measure Math, 5(96), pp. 251-269.
Spretzer, G. M. (1996). Social structural characteristics of psychological empowerment. Academy of Management Review, 39(2), pp. 483-507.
Weldy, G. T. (2009). Learning organization and transfer: Strategies for improving performance, 16(1), pp. 58-68.