Development of the Model for School Performance in the Islamic Republic of Iran based on "Balanced Scorecard Model" (Case Study of IMAWA Project Schools)

Document Type : Scientific - Research


1 : Ph.D. Student, Science and Technology Policy, Department of Management and Philosophy of Science and Technology, Faculty of Management, Economics and Engineering, University of Science and Technology, Tehran, Iran

2 Master Student, Business Management, Faculty of Management, Economics and Progress Engineering, University of Science and Technology, Tehran, Iran

3 Professor, Department of Business Management and Engineering, School of Management, Faculty of Economics and Engineering, University of Science and Technology, Tehran, Iran


Objectives: This study aimed to “develop a model for assessing the performance of schools in the Islamic Republic of Iran" using the "Balanced Scorecard" model. In this regard, by analyzing the results of the IMAWA National Project (pattern of an Iranian and Islamic school) and other complementary studies, the most important key indicators have been identified.
Materials and Methods: the research approach is hybrid. This means that in the first step (with a qualitative approach), first, the relevant documents and research were studied and the documents collected in the IMAWA project were examined, and then the interviews collected in the project (491 interviews with managers, deputies, teachers and parents of students) were evaluated using targeted sampling method and by examining the texts of 100 interviews with school principals and deputies, the research stage reached the theoretical saturation stage.
Discussion and Conclusion: In the conducted surveys, 54 indicators were evaluated regarding the evaluation of the performance of the schools of the Islamic Republic of Iran, which are in the form of 15 categories and 5 dimensions: "financial", "internal processes", "growth and learning", "customer orientation" (dimensions of scorecard model (Normal balance) and then "management and schooling". In the second stage of the research (quantitative approach) using the "researcher-made questionnaire" and the method of "hierarchical analysis and paired comparisons", the categories obtained by several experts were compared. Since the categories were obtained from the results of document review and interviews, its content validity was assessed based on the "experts' point of view". Also, according to group comparisons performed using EXPERT CHOICE software, evaluation results and the best options were selected.
Based on the results of studies on the categories of "school goals and strategies" as well as "human resource management" in terms of "management and schooling", as the most important categories and "school health programs" in terms of "internal processes" as It is the least important category.


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