Designing A Conceptual Framework for Leading Digital Transformation in Iranian Companies

Document Type : Scientific - Research

Authors

1 PhD Candidate of Human Resources Management, Faculty of Management, Tehran University, Tehran, Iran.

2 Associate Professor, Faculty of Management, Tehran University, Tehran, Iran.

3 Associate Professor, School of Information, Systems and Modelling, University of Technology Sydney.

Abstract

Objective: The advent of new technologies in the digital era has fundamentally changed traditional business beliefs. Under new circumstances, organizations have to keep up with these changes, or they will lose the competition to their rivals and fade away. Disruptive technologies have brought about the “digital transformation” of business and introduced this term as a concept in the business literature. Digital transformation in general, and digital transformation leadership in particular, are new business concepts and as yet few studies have specifically focused on digital transformation leadership. Moreover, the studies conducted so far are fragmented, lacking an integrated approach to the topic. Notable too is the fact that industry has surpassed academia in digital transformation leadership as business consulting firms are paying more attention to this concept.
Material & Method: To answer the research questions and accomplish the objectives, a combination of systematic literature review and the Delphi survey was employed with a mixed design. First, the dimensions and components constituting digital transformation leadership were identified through a systematic review of the research literature.  A total of 33 papers were finally used for data collection in a systematic literature review. In the end, the findings were formulated within the initial research framework and employed as the input to the Delphi survey. The research initial framework was developed, revised, and confirmed over the three rounds of the Delphi survey and based on the opinions of the panel members (14 experts). 
Result & Discussion: the conceptual framework of digital transformation leadership, consisting of 278 conceptual elements in 4 dimensions, 13 categories, and 261 elements, was developed as the main research achievement. The main dimensions of this framework were "Digital roadmap", "Digital governance", "Digital organizing" and "Digital resources". Therefore, digital transformation leadership can be defined as a set of management decisions, actions, and requirements including roadmap design, resource allocation, organizing, selecting and implementing an appropriate governance framework in order to maximize the benefits of adopting disruptive technologies in an organization. In addition, the concept of digital transformation leadership is mainly represented by “digital organizing” during the research. “Digital resources”, “digital governance”, and “digital roadmap” ranked second to fourth, respectively.

Keywords

References

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