ادراک از ساختار سازمانی و نقش آن در پیش‌بینی سکوت سازمانی و فرسودگی شغلی کارکنان دانشگاه بیرجند

نوع مقاله : علمی - پژوهشی

نویسندگان

1 کارشناس ارشد مدیریت آموزشی، دانشکده علوم تربیتی و روانشناسی دانشگاه بیرجند، بیرجند، ایران.

2 دانشیار گروه مدیریت آموزشی، دانشکده علوم تربیتی، دانشگاه بیرجند، بیرجند، ایران.

3 استادیار گروه برنامه ریزی درسی، دانشکده علوم تربیتی، دانشگاه بیرجند، بیرجند، ایران.

چکیده

هدف: انسان و رفتار او در سازمان همواره از موضوعات بسیار مهم در مباحث رفتار سازمانی بوده است. مدیران سازمان‌ها به خوبی دریافته‌اند که مهم‌ترین عامل کسب مزیت رقابتی، منابع انسانی در سازمان‌ها می‌باشند. پژوهش حاضر با هدف بررسی ادراک از ساختار سازمانی و نقش آن در پیش‌بینی سکوت سازمانی و فرسودگی شغلی انجام گردیده است.
مواد و روش‌ها: این پژوهش توصیفی و از نوع همبستگی است. جامعه آماری کلیه‌ی کارکنان دانشگاه بیرجند در سال 1395را شامل شد. نمونه مورد بررسی براساس جدول کرجسی و مورگان تعداد 196 نفر برآورد که به شیوه‌ی طبقه‌ای نسبتی براساس جنسیت انتخاب و مورد بررسی قرار گرفتند. جهت جمع‌آوری اطلاعات از سه پرسشنامه‌ی ادراک از ساختار سازمانی ترک‌زاده و محترم (1390)، سکوت سازمانی واکولا و بوراداس (2005) و فرسودگی شغلی مسلش (1981) استفاده شد.
بحث و نتیجه‌گیری: نتایج آماری حاصل از پژوهش نشان داد که بعد غالب نوع ساختار سازمانی در دانشگاه بیرجند بازدارنده می‌باشد. سکوت سازمانی و فرسودگی شغلی کارکنان دانشگاه در سطح پایین‌تر از متوسط است. هم‌چنین نتایج نشان داد که ساختار سازمانی بازدارنده با سکوت سازمانی و فرسودگی شغلی رابطه مستقیم و معناداری دارد (01/0>P). و با ساختار سازمانی تواناساز رابطه‌ی معکوس معناداری دارند (01/0>P). در ادامه نتایج نشان داد که سکوت سازمانی پیش‌بینی‌کننده‌ی فرسودگی شغلی کارکنان است.

کلیدواژه‌ها


عنوان مقاله [English]

Perception of Organizational Structure and its Role in Predicting Job Burnout and Organizational Silence University of Birjand Staff

نویسندگان [English]

  • Hossein Fallahi 1
  • Hadi Pourshafei 2
  • Mohammad Akbari Booreng 3
1 M.Sc. in Educational Management, Faculty of Educational Sciences and Psychology, Birjand University, Birjand, Iran.
2 Associate Professor, Department of Educational Management, Faculty of Educational Sciences, Birjand University, Birjand, Iran.
3 Assistant Professor, Department of Curriculum Planning, Faculty of Educational Sciences, Birjand University, Birjand, Iran.
چکیده [English]

Objective: Man and his behaviors in the organization have always been one of the most important issues in organizational behavior. Organization managers have well perceived that the essential factor in gaining competitive advantage is human resources in organizations.
Materials and Methods: The present study seeks to investigate the perception of organizational structure and its role in predicting organizational silence and job burnout. This research is a descriptive and correlational one. The statistical population of the study was all the staff of the University of Birjand during the 2017 academic year. A sample of 196 people was selected based on the Morgan table and examined by the relative class method. Three questionnaires were used to collect information, perceiving the organizational structure of Turkzadeh and Mohtaram (2011), Organizational Silence of Vakula and Boradas (2005), and Maslach Burnout Questionnaire (1981).
 Result and Discussion: The results of the research indicated that the dominant dimension of the organizational structure at the University of Birjand is a deterrent. Organizational silence and burnout of university staff are lower than average. The results also showed that the organizational structure has a direct and significant relationship with organizational silence and job burnout (p < 0.01). It has an inverse relationship with the empowering organizational structure. (p < 0.01). The results showed that organizational silence is a predictor of occupational burnout.

کلیدواژه‌ها [English]

  • Perceived organizational structure
  • organizational silence
  • job burnout
  • staff
  • Birjand University
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