بررسی پیشایندهای اعتماد در آموزش عالی: آزمون تأثیر‎ات رهبری خدمتگزار، عدالت سازمانی و حمایت سازمانی درک شده

نوع مقاله : علمی - پژوهشی

نویسندگان

1 عضو هیئت علمی دانشگاه قم

2 عضو هیأت‎ علمی دانشگاه شهید بهشتی تهران

3 عضو هیأت‎ علمی دانشگاه تربیت معلم تهران

چکیده

مؤسسات آموزش عالی امروزه نقش کلیدی را در افزایش بهره­وری و ارائه مهارت­های شغلی ایفا کرده و توانایی کشور را برای رقابت در اقتصاد جهانی و دانش بنیان افزایش می‎دهند‎‎. به­منظور این­که این مؤسسات بتوانند رسالت و اهداف خویش را به درستی انجام دهند، وجود جو اعتماد در آن­ها عنصری کلیدی محسوب می‎شود. این پژوهش درصدد است مهم­ترین عوامل و متغیرهای تأثیر‎گذار بر اعتماد سازمانی (اعتماد اعضای هیأت‎ علمی به رئیس دانشکده) را مورد مطالعه قرار دهد. نمونه این پژوهش را 295 نفر از اعضای هیأت‎ علمی دانشگاه­های جامع شهر تهران تشکیل می‎دهند. داده­ها از طریق پرسشنامه جمع­آوری شدند و برای تحلیل داده‎ها و آزمون مدل نظری، روش الگویابی معادلات ساختاری به­کار گرفته شد. نتایج مطالعه از تأثیر‎گذاری مثبت رهبری خدمتگزار، عدالت سازمانی و حمایت سازمانی بر اعتماد به رئیس دانشکده حمایت ‎کرد.

کلیدواژه‌ها


عنوان مقاله [English]

Antecedents of trust in higher education: testing the effect of servant leadership, organizational justice and perceived organizational support

نویسندگان [English]

  • Saed Shahtalebi 1
  • Mohammad Hasan Pardakhtchi 2
  • Hasan Reza Zeinabadi 3
1 Faculty member of Qom University
2 Faculty member of Shahid Beheshti University of Tehran
3 Faculty member of Tehran Teacher Training University
چکیده [English]

Nowadays higher education institutes play a key role in improving productivity and providing occupational skills and enhance the nation’s ability to compete in a global knowledge-based economy. The existence of trust climate in these institutions is the key element for doing right the mission and the goals. This study tries to examine the most important variables that impact organizational trust (faculty trust on deans). The sample was 295 faculty members of four universities in Tehran (Iran). Data were collected through four questionnaires and structural equation modeling was used to analyze the data and test a theoretical model. The results indicate that there is a significant positive relationship between servant leadership and trust on dean. Also the results supported the positive effect of organizational justice on trust on dean. In addition, the results suggest that faculty members’ perceptions of organizational support positively influence trust on dean.

کلیدواژه‌ها [English]

  • trust
  • servant leadership
  • organizational justice
  • perceived organizational support
  • faculty
  • dean
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